Frequently Asked Questions

How do I set up my device?

Follow our step-by-step guide to easily set up your device for internet, TV, or cable services.

What if I need more help?
How can I manage my account?
What troubleshooting steps should I take?
How do I pay my bill?

You can pay your bill online through our secure portal or via our mobile app.

If you need more assistance, our support team is available via chat or phone to help with any issues.

To manage your account, log in to your profile on our website or app for easy access to settings.

Start by checking your connections and restarting your device to resolve common issues.

Gallery

Explore our resources for setup and support.

A person using a laptop to troubleshoot internet issues.
A person using a laptop to troubleshoot internet issues.
A close-up of a smartphone displaying a help center app.
A close-up of a smartphone displaying a help center app.
An image of a TV remote with user-friendly buttons.
An image of a TV remote with user-friendly buttons.
A family gathered around a computer for tech support.
A family gathered around a computer for tech support.
A visual guide showing step-by-step device setup instructions.
A visual guide showing step-by-step device setup instructions.